Smartworld is a joint venture between Etisalat and Dubai South. The company's growth is driven by the clear vision of being the top-of-the-league digital smart service provider to enable a futuristic digital economic growth.
Established in 2008, Smartworld works closely with government entities, telecommunication operators, SMEs and large enterprises delivering them unique value using its state of the art next gen infrastructure, efficient processes and a top notch team.
• Smartworld was founded as a joint venture between Etisalat &
• Smartworld's Headquarters was located at Emaar Business Park.
• Smartworld built its own data center at Dubai South.
• Smartworld awarded airport network & IT system implementation in Al Maktoum International Airport and 24/7 IT Managed Services for ADNET.
• Smartworld launched region's first Gigabit capable open
access network at Dubai South and awarded 24/7 IT Managed Services
• Smartworld moved its headquarters to Dubai South.
• Smartworld awarded 24/7 IT Managed Services for MoFA
• Smartworld awarded SAS implementation at Dubai Airport's Terminal 2.
• Smartworld awarded SAS implementation at Dubai Airport's
• Smartworld won best Managed Services Provider from ITP.
• Smartworld launches cloud hosting services.
• Smartworld awarded ELV Systems implementation at Le Louvre
museum and Nakheel Mall, Structure Cabling Network at Dubai Park
• Smartworld won best Project Management Award from CPI Publishing.
• Inauguration of the new Headquarters (Smart Office).
• Smartworld launched the first of its kind CIOMajlis initiative.
• Smartworld awarded systems implementation at Passenger Terminal Building, Jumeirah Emirates Towers, Jumeirah Burj Al Arab, Dubai Airports Concourse 1 & Concourse 2
• Smartworld awarded major projects from Etisalat such as 53H and IBS.
• Smartworld won the Sheikh Khalifa Excellence Award.
• Smartworld and The Kernel joined hands to build the first of its kind cybersecurity center in the ME region.
• Smartworld introduced Smart Ideas Management Program to encourage all employees to think creatively and innovatively.
• Smartworld awarded Best Marketing Innovation Partner of the year by Cisco Systems.
Next Generation World Class Infrastructure: Using the "best of breed" innovative technologies that guarantee customers access to premium products and services which are highly scalable, energy efficient, at an optimal cost.
World Class Team: Highly experienced professionals with in depth business and technical knowledge across various industry verticals.
Efficient Processes: We developed our products and services by adopting internationally proven systems and processes and aligning them with industry standards and "best of breed" practices. This provides our customers with the optimum mix of high productivity and cost effectiveness combined with the freedom to focus on their core business.
Customer Centric Services: Every organization has unique requirements based on their particular operational and business needs. Smartworld's value-added services are modular and scalable to suit the clients' particular requirements which change dynamically over the lifecycle of their business, enabling them to meet present and future business challenges.
Responsive Customer Care: All our products and services are backed up by a rigorous customer satisfaction and feedback program, that are governed by quality accreditations and proven customer care methodologies, this ensuring that customer's interaction and experience with Smartworld is of the highest standards and our service meets customer's expectation every time.
Our mission is to plan, implement and operate technologies, which support digital transformation and enable smart solutions.
Enabling a digitally competitive Middle-East and Africa.
SVP - Regulatory Affairs
Group Chief Procurement Officer
SVP - Mobile Network
VP - Aviation
For GCC/MEA organizations, which contribute to infrastructural and economic developments in the region, and are keen to leverage growing digital opportunities, Smartworld offers contextually-aligned digital planning, implementation and operation services & solutions, which improve cost-line, accelerate growth and transform business models.
We continuously aim to excel at the things we take on on behalf of our clients
We take pride in delivering successful technology which helps our clients grow
We bring the highest level of professionalism in everything we do
We encourage and reward top performers on collaboration and clients delivery
We take timely decisions and actions to drive progress in all parts or our business
We all maintain a high level of accountability in each task we are mandated to achieve