Our Company

The semi-government leading master systems integrator.


Smartworld is a joint venture between two UAE super forces, the Middle East’s leading telecommunication services provider Etisalat and the world’s first purpose-built aerotropolis Dubai South.

Established in 2008, Smartworld has continuously been offering UAE organizations critical support with digital planning, implementation, and operation services and solutions. The semi-government systems integrator uses cutting-edge technological resources to contribute to infrastructural and economic developments in the country.



Our mission is to plan, implement and operate technologies, which support digital transformation and enable smart solutions.


Enabling a digitally competitive Middle-East and Africa.

Value Proposition


We continuously aim to excel at the things we take on on behalf of our clients.



We bring the highest level of professionalism in everything we do.


We take timely decisions and actions to drive progress in all parts or our business.


We encourage and reward top performers on collaboration and clients delivery.


We all maintain a high level of accountability in each task we are mandated to achieve.



We take pride in delivering successful technology which helps our clients grow.

Why choose us?

Next Generation World Class Infrastructure: Using the “best of breed” innovative technologies that guarantee customers access to premium products and services which are highly scalable, energy efficient, at an optimal cost.

World Class Team: Highly experienced professionals with in depth business and technical knowledge across various industry verticals.

Efficient Processes: We developed our products and services by adopting internationally proven systems and processes and aligning them with industry standards and “best of breed” practices. This provides our customers with the optimum mix of high productivity and cost effectiveness combined with the freedom to focus on their core business.

Customer Centric Services: Every organization has unique requirements based on their particular operational and business needs. Smartworld’s value-added services are modular and scalable to suit the clients’ particular requirements which change dynamically over the lifecycle of their business, enabling them to meet present and future business challenges.

Responsive Customer Care: All our products and services are backed up by a rigorous customer satisfaction and feedback program, that are governed by quality accreditations and proven customer care methodologies, this ensuring that customer’s interaction and experience with Smartworld is of the highest standards and our service meets customer’s expectation every time.

Board of Directors

The Board of Directors leads the vision and direction of the company to achieve its overall ambitions.

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CEO's Message

A UAE company with 10 years of history, Smartworld has gone through many changes over the years to completely reshape itself.

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Corporate Governance

The practices, processes and relations by which Smartworld is controlled and directed.

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Corporate CSR

We believe that corporate social responsibility delivers added value to our clients, employees, shareholders, business partners and the communities in which we live and operate.

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Awards & Recognition

Each year, we are recognized by our industry partners, peers and leading independent companies. This awards and recognition inspire us to deliver better when serving our customers.

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Each year, we are granted prestigious certifications for highest standards.

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